Multi-company directors (UK)
Applying for a second Capital on Tap account when you direct multiple companies.
Overview
This article explains the process and criteria for UK-based customers who are directors of multiple companies and wish to apply for a second Capital on Tap account.
The application process for a second account
When a customer who is a director of more than one company applies for an additional account, your application is reviewed to determine if you are eligible for two accounts.
What is the expected timeframe for a decision?
The timeframe for a decision is generally one business day.
What happens if your application is successful?
If your application is successful, one of the following decisions will be made:
- Approval: No further checks are needed, and you can complete the onboarding process.
- Pending Docs: Further information, such as bank statements or Open Banking access, is needed from you.
What if your application is declined?
If your application is declined, no further action is required as all necessary communications will be sent automatically. If an application is initially flagged as "Declined Duplicate," it means an existing approved account for the same business has been found.
Account Switching Feature
A new feature allows app users who manage multiple companies to quickly and easily switch between accounts without logging out and logging back in.
- You will receive push notifications for all linked accounts.
- Selecting a notification will direct you to that specific company's account.