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Capital on Tap Help Centre
Payments

Payments

Understand your repayments, track your spending and get help with transaction queries.

How does Smart Repay work?
How do I manage Automatic Payments (Direct Debit)?
Connect your Bank Account with Open Banking
Declined Transactions
How to raise a dispute on a transaction
Bill Pay

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Account Management
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Payments
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© Copyright 2026. New Wave Capital Limited (trading as Capital on Tap) is a private limited company incorporated in England and Wales under registered number 07959823 which has its registered office at 27 Old Gloucester Street, London, England, WC1N 3AX. Capital on Tap is authorised and regulated by the Financial Conduct Authority (firm reference number 625592 in respect of consumer credit activities) and is authorised by the Financial Conduct Authority under the Electronic Money Regulations 2011, firm reference 900922, for the issuing of electronic money. Capital On Tap is a registered trade mark of New Wave Capital Limited with the United Kingdom Intellectual Property Office. All rights reserved 2026. New Wave Capital Limited (trading as Capital on Tap) is not a bank. The Capital on Tap Instant Savings Account is powered by ClearBank; customers with an Instant Savings Account are introduced to ClearBank, with their deposits held by them as a ClearBank customer. Capital on Tap does not possess the customer's savings at any time, and customers can only view and manage their savings via Capital on Tap services. ClearBank Limited is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority (No. 754568).